Terms of Service

This website is owned and maintained by JSAR Media LLC, doing business as Task Force Maestro ("Agency"). By accessing this website or engaging in any services provided by the Agency, you agree to the terms outlined below. If you do not accept these terms, please do not use our services. For questions, contact us directly.



1. Eligibility for Strategy Deliverables

Not every inquiry will qualify for complimentary assessments, forecasts, or marketing plans. We reserve the right to determine if a business is a fit for our resources or programs. Acceptance into free or discounted programs is not guaranteed.



2. No Guaranteed Results

While our services are designed to drive performance and growth, outcomes are never guaranteed — unless specifically stated in an offer or program (verified in that offering or program’s specific agreement). You acknowledge that results depend on numerous factors beyond our control, including advertising platform changes (e.g., Google, Meta), internal implementation on your end, market conditions, and external variables that may impact performance.



3. Mutual Non-Disparagement

Both parties agree not to publicly or privately disparage, defame, or slander one another — including team members, partners, vendors, or stakeholders — whether during the engagement or afterward. This includes, but is not limited to, statements on social media, forums, or public review platforms. This clause does not restrict truthful statements made in legal or regulatory proceedings.



4. Limitation of Liability

The Agency will provide services in line with the agreed scope of work and with professional diligence. However:

  • We do not warrant or guarantee specific outcomes.
  • We disclaim all implied warranties, including merchantability and fitness for a particular purpose.
  • Our maximum liability under this Agreement is limited to the total amount paid by the client in the three (3) months prior to any claim.
  • We are not responsible for indirect, incidental, special, or consequential damages — including lost revenue, data loss, or business interruption — even if advised of the possibility.



5. Force Majeure

Neither party will be held liable for delays or failure to perform due to causes beyond reasonable control, including natural disasters, platform outages, strikes, pandemics, or utility failures. Lack of funds does not constitute force majeure.


6. Payment Default

If the Client fails to pay fees as agreed, the Agency may pause service delivery, revoke access to any associated platforms, or pursue other remedies until payment is made. Service timelines may be affected by any interruption in payment.



Non-Payment & Service Disruption Policy


  1. Engagement Standards & Conditional Flexibility
    Our engagement model is built on mutual accountability. Client flexibility is contingent on demonstrated reliability. In cases of recurring policy violations or misalignment, service delivery, access to platforms or software, billing terms, or account status may be re-evaluated to maintain operational standards.

  2. Payment Terms
    Unless otherwise stated in the invoice or service agreement, all invoices are due within 7 calendar days of the invoice issue date (Net 7). Some invoices may specify alternate terms such as “due upon receipt” or extended Net terms. The stated due date on the invoice will serve as the official payment deadline.
    Accounts with unpaid balances past the stated due date will be considered past due and subject to the conditions outlined below.

  3. Late Fees
    Invoices unpaid after the stated due date may incur a flat late fee of $30. This fee is applied once per unpaid invoice and is not waived unless otherwise agreed in writing.

  4. Finance Charges
    To encourage timely payment and maintain continuity of service, overdue balances beyond 30 days may incur a finance charge of 1.5% per month, or $100 minimum, whichever is greater. Finance charges continue to accrue monthly until the balance is paid in full.

  5. Service Restrictions
    If payment is not received in a timely manner, JSAR Media LLC reserves the right to restrict or suspend services. To maintain fairness and continuity across all accounts, unpaid invoices may result in the following escalating actions:

    - Day 7+    : Public-facing platforms, deliverables, or campaigns may be unpublished, paused, or disabled
    - Day 14+    : Partial limitations to service or support availability
    - Day 21+    : Full service suspension, including loss of access to accounts, software, websites, or campaign assets

  6. Risk Flagging & Account Behavior Tracking
    We operate on a behavior-based account management system. Repeated late payments, ignored follow-ups, or other policy violations may result in a client being flagged and subject to:
    - Shortened grace periods
    - Removal from flexible billing arrangements
    - Mandatory shift to quarterly or annual prepayment
    - Internal scoring that may impact future service eligibility

  7. Reactivation Fee
    If services or access are suspended due to non-payment, a reactivation fee may apply, assessed as either a flat rate or hourly charge depending on the scope of work required to restore the account to its prior state. Reactivation will only be processed after the full balance and any associated fees are paid in full, unless otherwise stated. Standard reactivation timelines range from 48–72 business hours.

  8. Account Termination & Data Retention
    Accounts unpaid for 60+ days may be considered abandoned and subject to permanent closure. Any associated assets, data, websites, campaigns, or access credentials may be deleted or archived without further notice. We recommend clients maintain their own backups for critical materials.

  9. Communication & Flexibility
    We understand that delays sometimes occur. Clients who communicate clearly and promptly are more likely to receive flexibility when needed. We reserve the right to waive fees or adjust terms at our discretion for accounts in good standing.

7. Governing Law

This Agreement is governed by the laws of the State of Arkansas, without regard to conflict-of-law provisions.



8. Attorney’s Fees

In the event of a dispute, the prevailing party may recover reasonable attorney’s fees and legal costs.



9. Entire Agreement

This document represents the full understanding between the Client and the Agency and supersedes any prior communications, agreements, or understandings. Any amendment to this Agreement must be in writing and signed by both Parties.



10. Severability

If any part of this Agreement is held to be unenforceable, the remaining provisions will continue in full force.



11. Assignment & Successors

Neither party may assign or transfer this Agreement without prior written consent. This Agreement is binding upon and inures to the benefit of the parties and their respective successors and permitted assigns.



12. Effective Date

By signing a contract, attending a kick-off meeting, submitting payment, or otherwise engaging with services, the Client agrees to the terms of this Agreement as of that date.


13. Chargebacks & Refund Policy

Non-Cancelable & Non-Refundable Fees

All fees paid to JSAR Media LLC (dba Task Force Maestro) are non-cancelable and non-refundable, unless otherwise stated in a specific written agreement. This applies to consulting services, strategic deliverables, assessments, subscriptions (including small recurring offers), and access to proprietary tools, platforms, or systems.

Payment obligations are binding regardless of whether the services are fully utilized or implemented by the Client.


ACH & Invoice Payments

Clients who pay via ACH or invoicing agree to the full payment terms outlined in their agreement, proposal, or invoice. Fees are not subject to cancellation, offset, or deferral unless formally modified in writing by both parties.


Credit Card Transactions & Chargebacks

In limited cases where credit card payments are accepted (e.g., for one-time purchases, digital resources, small subscriptions, or promotional offers), the following terms apply:

  • Clients agree not to initiate chargebacks or disputes without first attempting to resolve the matter in good faith with the Agency.
  • If a chargeback is initiated for a valid and authorized transaction, JSAR Media LLC reserves the right to suspend access, pursue the disputed balance, and revoke future access to any discounts, digital products, or flexible payment terms.
  • We retain the right to submit documentation and contest any chargeback initiated without cause.


No Guarantees or Refunds Based on Outcome

Due to the nature of strategic consulting, marketing advisory, and digital service delivery, we do not offer refunds based on perceived outcomes, subjective satisfaction, or performance benchmarks unless covered by a written performance guarantee.


Digital Product Sales

Digital or downloadable products (e.g., toolkits, templates, audits) are non-refundable once accessed or delivered.


Exceptions

Any exception to this policy must be granted in writing, at the sole discretion of JSAR Media LLC.


Payment Authorization

By providing your payment information, you certify that you are an authorized representative of the account and agree to the following:

  • You authorize Task Force Maestro (JSAR Media LLC) to charge your credit/debit card or bank account via ACH for agreed-upon service fees.
  • Monthly charges are based on the signed agreement and will recur on the same date each month unless otherwise specified.
  • Scope changes may affect your billing. By continuing services, you agree to any revised billing amounts reflected in an approved scope.
  • We prefer ACH payments and offer billing discounts as an incentive for clients who choose this method.


To update billing information or payment method, please email: billing [at] jsarmedia.com

Last Updated 1/1/2025